We believe you should always know what data we collect from you and how we use it and that you should retain control over both.
This Privacy Notice, in compliance with the General Data Protection Regulation (GDPR). explains in detail the types of personal data we may collect about you when you interact with us. It also explains how we store and handle that data, keeping it safe and disposing of it in a timely manner.
We take all reasonable steps to ensure that the information we process is reliable for its intended use, is accurate, up-to-date and complete, and is limited to the information required to carry out processing for the purposes described in this Privacy Notice.
It is likely that we’ll need to update this Privacy Notice from time to time and we will inform you of any significant changes.
2. What sort of personal data do we collect
At Watson Garrard HR Consultancy when you contact us, we will collect information necessary to identify you for the purposes of providing the service.
You may in subsequent contact provide us with documentation and information relevant to any employment issues we are advising on. We will retain and use this information to enable us to provide the relevant service to you. We will not disclose any information about individuals from Companies except where we are entitled or required by law to do so.
To maintain the quality of our service, we will keep records of the nature and content of the contact we have with you and the services we have provided. We may, from time to time, use this information in order to tailor our services and inform you of ways we believe we can help.
Some of the information collected may be classed as Personal data. Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as: “any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.
Examples of the personal data we may collect and retain includes:
· First and Last name
· Email Address
· Company Name
· Contact Number
· Job Title
· Billing Address
· Business Address
3. How do we use your data
The personal data we collect will be used for the following purposes:
Communicating relevant information about our services based on customer preferences
Contacting potential customers directly about specific services they may have enquired about
Fulfilling any obligations to provide you with our services as requested
Notifying customers about any changes or updates to services
Our Legal bases for collecting and processing data
Contractual obligations – in certain circumstances we need your personal data to comply with our contractual obligations eg where you enter a contract of sale with us for services and we take your personal details as part of that transaction.
Legal compliance – you may provide us with details to check that you are complying with relevant employment legislation. In some circumstances it may be that we will need to liaise with the police or other authorities where fraudulent or other criminal activities by employees are suspected.
Legitimate interest - In specific situations we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests.eg. we may use your contact details to make you aware of specific offers or additional services we think might interest you.
Consent – in specific situations we can collect and process your data with your explicit consent
eg when you tick a box to receive email newsletters or similar marketing tools
NB You may withdraw consent at any time by contacting us at firstname.lastname@example.org.
4. Who do we share your personal data with
We will never sell your personal information or otherwise disclose this data, except as described in this Privacy Notice.
Where we have to share information with third parties who perform services for us, these third are obliged to keep your details securely, and to use them only to fulfil the service they provide you on our behalf. Our website provider uses SSL technology to keep your information secure.
We will not disclose any information collected by third parties except where we are required by law to do so.
5. How long will we keep your personal data
We retain your information for as long as necessary to fulfil the purposes for which we collect it, except if required otherwise by law. For example, some information may need to be retained for tax or audit purposes and other personal information may need to be retained in accordance with employment legislation good practice principles.
6. What are your rights over your personal data
At any point whilst we are in possession of, or processing your personal data, you, the data subject, have the following rights:
Right of access – you have the right to request a copy of the information that we hold about you.
Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
Right of portability – you have the right to have the data we hold about you transferred to another organisation.
Right to object – you have the right to object to certain types of processing such as direct marketing.
Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.
Right to judicial review: in the event that we refuse your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined below.
All of the above requests will be forwarded on should there be a third party involved in the processing of your personal data.
7. Any other questions
We hope this Privacy Notice has been helpful is setting out the way we handle your personal data and your rights to control it.
If you have any questions that haven’t been covered, please contact us by email at email@example.com
If you feel that your data has not been handled correctly, or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the Information Commissioners Office.
You can contact them by calling 0303 123 1113
Or go online to www,ico.org.uk/concerns